Your Privacy Is Our Responsibility
Read our detailed privacy policy on how your personal information is collected, stored, and kept secure on the obdjil platform.
Introduction and Purpose of the Policy
obdjil ("we", "us", "platform") is a trusted online gaming service in Bangladesh. We believe that every user's personal information is a valuable asset and that protecting it is our ethical and legal responsibility.
This Privacy Policy ("Policy") explains what information we collect when you use the obdjil website or related services, why we collect it, how that information is used, and what rights you have. By using this platform, you are considered to have accepted the terms of this Policy.
Our privacy policy may be updated from time to time. If any changes are made, we will publish them on the website with a new date. For significant changes, we may notify you via your registered email.
What Information We Collect
2.1 Registration and Account Information
When you open an account or log in to obdjil, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bangladeshi identity document information (National ID card or passport)
- Preferred language and method of communication
2.2 Financial and Transaction Information
To complete deposit and withdrawal processes, we may require the following information:
- bKash, Nagad, or Rocket mobile banking number
- Bank account number (for bank transfers)
- Transaction history, amounts, and dates
- Records related to bonuses and rewards
Important: We never collect or store your full bank card number or PIN.
2.3 Technical and Usage Information
Some information is collected automatically while you use the platform:
- IP address and device type
- Browser type and version
- Login and logout times
- Cookie and session data
- Which games were played and for how long
- Page visit history and click patterns
2.4 Communication Information
When you contact our support team (via live chat or email), a record of that conversation may be stored. This helps improve service quality and assists in resolving any disputes.
How We Use Your Information
obdjil uses collected information only for the following purposes:
- Account management: To create, verify, and keep your account secure.
- Age verification: To ensure services are provided only to users aged 21 and above.
- Transaction processing: To complete deposits and withdrawals correctly.
- Service improvement: To make the user experience simpler and more enjoyable.
- Security and fraud prevention: To protect accounts and prevent unauthorized access.
- Legal compliance: To comply with applicable laws and regulations.
- Responsible gaming: To identify unusual or risky gaming behavior.
- Support: To resolve your questions and complaints quickly.
We do not sell your information to any third party or share it for commercial purposes.
Sharing Information with Third Parties
obdjil may share your information with third parties only in the following limited circumstances:
- Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or banks.
- Identity verification services: Trusted organizations for National ID or age verification.
- IT service providers: Those assisting with server hosting, database maintenance, and cybersecurity activities.
- Law enforcement agencies: In cases of court orders or valid legal requests.
- Anti-money laundering compliance: To meet regulatory requirements for preventing financial crime.
In all these cases we share only the minimum necessary information and obtain assurance from third parties that they maintain privacy protections consistent with our standards.
Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small data files stored in your browser. The obdjil website uses cookies to function properly.
5.2 What Types of Cookies We Use
- Essential cookies: For maintaining login sessions and security.
- Functional cookies: To remember your language preference and other settings.
- Analytics cookies: To understand website traffic and usage patterns.
You can disable cookies from your browser settings, though this may affect some functionality.
Security and Protection of Your Information
obdjil uses industry-standard technologies and practices to keep your personal information secure. Our security measures include:
- SSL/TLS encryption: All data exchanged between your browser and our servers is fully encrypted.
- Firewalls and access controls: Only authorized staff can access user information.
- Regular security audits: The system is reviewed regularly to identify and address vulnerabilities.
- Data backup: Information is backed up in a secure location so it is not lost due to any technical issue.
- Two-factor authentication: An additional security layer to prevent unauthorized access to accounts.
Please note that no method on the internet is 100% secure. Keep your password confidential and notify us immediately if you notice any suspicious activity.
Data Retention Period
obdjil retains your information only for as long as necessary. General guidelines:
- Information is retained for the entire period your account remains active.
- After an account is closed, financial transaction records may be kept for a defined period for legal reasons.
- Information that is legally required to be retained will be stored for the applicable period.
- When no longer needed, it is securely deleted.
Your Rights and Choices
As a user of obdjil, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: If there is any error in your information, request that it be corrected.
- Right to deletion: In certain circumstances you may request that your information be deleted (exceptions apply where legal obligations exist).
- Right to restrict processing: You may request that your information not be used for certain purposes.
- Right to data portability: You may request your information in a common format.
- Right to object: You may object to specific uses of your information.
To exercise these rights, contact us through the details provided below.
Protection of Minors
obdjil is for people aged 21 and above only. We do not knowingly collect personal information from any minor. If you believe a minor is using our platform or has provided personal information, please notify our support team immediately.
We will verify any such information, delete it securely, and close the account concerned.
International Data Transfers
To operate our services, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:
- Third-party servers and providers maintain industry-standard security measures.
- Appropriate contractual safeguards are in place for data transfers.
- Applicable laws and regulations are properly followed.
Changes and Updates to the Policy
obdjil reserves the right to change or update this privacy policy at any time. In the event of changes:
- The update date at the top of the page will be changed.
- For significant changes, a clear notice will be displayed on the website.
- Registered users may be notified via email.
If you continue to use the platform after changes are made, you are considered to have accepted the new policy. Please check this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact us. Our Bengali-speaking support team is always ready to help.
Privacy and Data Protection Department — obdjil
Email: [email protected]
Live Chat: Available 24/7 (in Bengali)
We generally respond to your request within business days. For urgent matters, immediate assistance is available via live chat.